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My wife applied for a job with this firm but it was via an out side contractor or something doing PG&E onsite stuff in Northern California. She got the job with multiple phone interviews followed by multiple email. She meet up with a woman in Oakland all went well she...
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#1095951
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Trying to get a copy of the original contract we entered into is like trying to reinvent the wheel. Unbelievable. I am an office manager of a mid sized firm, and have encountered this level of frustration at any company using Iron Mountain. Amazing they can stay in...
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#1087574
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They charge ridiculous amounts to retrieve or shred records such as retrieval cost and "handling" fees, account closure fees, etc - highway robbery. The cost structure of the storage is by cubic feet which is very hard to verify. We got different pricing when we called...
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#1067599
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Medical Records Review

Iron Mountain
#573228
1.0
Details
Data Breach of medical records
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Customer service

Other Product Review

Iron Mountain
#567897
These unprofessional unethical unorganized defrauding the government by not upholding the contract to HANDLE patients medical records. ..so how could they be lost
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Iron mountain owes me over 9,000.00 dollars because I worked as independent vendor cleaning their building and providing coffee for their employees and I tried to talk to somebody conserving this problem for the past month I have left messages to five people working at...
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#1059189
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Such a deplorable company. I have had to cope with these *** for over a decade and I hate each and every person that works for them. They are liars, idiots, lurkers and trash. I have warned my company that I have no confidence the security of documentation placed in...
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sren7101_15
sren7101_15

Hi - I have had similar experiences and would like to discuss with you? please email me at sren7101@msn.comthank you.

1.0
#1021815
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Scheduled off-site shredding. they no-showed the date promised. Called again, received an apology and offered a Friday date and no charge for service. Since we are closed on Friday's I had to make a special trip to office. Called at 11:30 when they still hadn't...
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1.0
I didn't like
  • Whole experience
#1017449
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I have been a customer for more than 10 years. Most of the time, they came when they said they would come, however this time they no showed three times in a row. I asked them to come a fourth time on a specific day, but they insisted they could not accommodate me. They...
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Anonymous
Vera

What company did you go with?

1.0
#994565
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Schedule a pick up for 30 boxes of shredding. They said they would be here between 8-4. I called to get a time window the day of and they said it was never scheduled with their "transportation department". Was put on hold for over 10 minutes and asked to speak to...
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1.0
I didn't like
  • Never showed up
#972526
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i am writing to you because the iron mountain driver came today to pickup boxes this morning @9:30 on 12/09/2016. unfortunately i requested the pickup to be on Tuesday 12/13/2016. i wrote in the instruction box stating that specifically the archives should be picked up...
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#969963
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My company uses Iron Mountain to pick up and destroy our confidential documentation. On multiple occasions I have contacted Iron Mountain to schedule a special pick up and on multiple occasions they have missed the appointment and then tried to say I had the...
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#949302
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